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Verizon and the US Consumer Product Safety Commission put out a recall Thursday for the provider’s Ellipsis Jetpack cell hotspots, saying the devices have a lithium-ion battery that may overheat and create a hearth or burn hazard. Verizon stated it is already despatched out an replace for the machine that can cut back a few of the overheating threat however that the corporate can even present free alternative gadgets.
There are 2.5 million affected models, with mannequin numbers MHS900L, MHS900LS and MHS900LPP.
“We’re taking the scenario very severely, and we’re working diligently to find out the reason for the problems with the provider and to offer alternative gadgets for all of our prospects, freed from cost,” Verizon stated in an announcement.
System house owners can contact Verizon to ship of their cell hotspot. Those that’ve determined to maintain their gadgets are suggested to make use of solely an authorized cable, flip off the machine when not in use, maintain it on a flat floor, and maintain it away from water or excessive temperatures.