Over the previous few days, Google has been migrating free customers out of Hangouts and asking them to swap over to Chat. The transfer is part of the search large’s broader effort to shutter Hangouts for good. Nevertheless, it seems the transition has not been properly acquired by customers.
Supply: Jay Bonggolto / Android Central
Only a few days after the “compelled” migration was reported by 9to5Google, Google Chat has been bombarded with tons of unfavourable critiques and 1-star scores over at Google Play Retailer. As noticed by Droid-Life, there have been a number of kinds of complaints posted beneath the app’s itemizing, essentially the most notable of which pertains to the shortage of options Hangouts already affords, akin to voice and video calling, a number of picture attachment, and extra.
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Because it stands, the app’s score has dropped to 2.7, with largely unfavourable critiques. One person remarked that the app is a “downgrade from Hangouts and surprisingly unrefined for one thing that Google is actively encouraging us to make use of as an alternative.” Different complaints heart across the lack of customization, help for stickers, and a devoted gallery browser (it nonetheless depends in your telephone’s file supervisor). There are additionally complaints about not having Google Voice integration and notifications not working correctly.
The transition without spending a dime customers began late final week when folks started to see a banner on Android saying that “Hangouts is being changed by Google Chat.” On the backside of the banner message, there is a “Study extra” button that reroutes you to a help doc, whereas a “Swap to Chat in Gmail” possibility indicators you out of Hangouts and opens the Gmail app. The identical immediate message exhibits up on iOS and the online if you go to Hangouts’ web site.
Whereas the service can be retired for enterprise clients later this yr, Google has but to substantiate an finish date for Hangouts without spending a dime private accounts. That stated, the most recent transfer marks the beginning of deprecating the most effective messaging apps for Android without spending a dime customers, though it appears to be like like Google nonetheless falls wanting attaining characteristic parity for the 2 companies.